Synergy One United Kingdom
General office
Synergy One
Salisbury House, 81 High Street
Potters Bar
Hertfordshire ,EN6 5AS
United Kingdom
Phone: 1707291291
Site: http://www.synergyone.co.uk
Contact Person
Laurence Knopf / Marketing
Phone: 7973194396
Synergy One
Salisbury House, 81 High Street
Potters Bar
Hertfordshire ,EN6 5AS
United Kingdom
Phone: 1707291291
Site: http://www.synergyone.co.uk
Contact Person
Laurence Knopf / Marketing
Phone: 7973194396
- Hosted VoIP billing service provider
- Internet Telephony Service Provider
- Voip consulting
- Wireless Broadband
- Consultancy Services
- Cisco Systems
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Akiltel
Akiltel provides PC to Phone VOIP solutions, Phone to Phone Voip solutions by using its infrasturcture in 30 countries and worldwide callback service
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