Switch2Voip United States

Switch2Voip integrates Carrier Grade Call Center solutions that allows our customers to compete and reduce operational costs while experiencing top quality Voip services.

Switch2Voip integrates Carrier Grade Call Center solutions that allows our customers to compete and reduce operational costs while experiencing top quality Voip services. Switch2Voip.Us has been serving call centers, large business and residential VoIP customers in 55 countries since 2006. Our VoIP solutions manages billions of calls every year with 99.999% accuracy merged with extreme customer service, our pay-as-you-go model translates into no-headache commercial terms, what else can you ask for?

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General office

Switch2Voip
101 Capitol Way N
Olympia
WA ,98501
United States

Phone: +1 866-867-9895
Site: http://switch2voip.us
Contact Person

John Abbott / Switch2Voip
Phone: +1 866-867-9895
  • 3-Way Calling
  • 3-Way Calling
  • 3CX Phone System
  • AA VoIP Enabler

Providers in database: 6433
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Company Alphatalk Communications (HongKong) is created in 2001. The basic purpose of the company - development of a perspective direction of transfer of the traffic between Russia and the countries of the Asian region.

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