Switch Telecom South Africa
Switch Telecom is an innovative and techno-savvy telecommunications company.
Switch is about choice:
- A viable and reliable alternative to existing operators;
- A company that is innovative, helpful and in touch with your requirements;
-
Switch Telecom is an innovative and techno-savvy telecommunications company.
Switch is about choice:
- A viable and reliable alternative to existing operators;
- A company that is innovative, helpful and in touch with your requirements;
- A genuine partner.
We have a vested interest in providing you with the best possible service!
Why Switch?
- Measured returns: clear, ongoing savings on telecommunications service costs;
- Premium quality service;
- Transparent pricing structures;
- A focused team of experts: the inspired partner for all your telecommunication advice and needs.
Switch now and command the rewards of your choice!
Switch Telecom
First Floor 135 North Street Sandown
Sandton
Gauteng ,2000
South Africa
Phone: 27116762080
Phone: 276762080
Site: http://www.switchtel.co.za
Contact Person
Shannon Duffin / New Business Development Manager
Phone: 27116762080
Phone: 27824443636
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet VoIP and Video Conferencing Service Provider
- SIP Billing
- Voip consulting
- Voip Termination ISP
- Call Routing VoIP Solutions
- Consultancy Services
- Installation and Support Services
- Partnering for Origination and Termination
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- Dialogic Based
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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