The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
Kaya Telekom A.S. Rocktel
Kaya Telekom, as known as Rocktel, is a carrier grade VoIP provider operating over 20 POP and toll points located across Turkey. With 600 call-shops and 100 distributors, Kaya Telekom`s VoIP infrastructure provides complete coverage of all Turkish regions
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