Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Telenova Networks unique enterprise IP PBX solutions provide you with a highly reliable and cost effective solution for your communication requirements with a guarantee of over 60% net reduction on communication costs.