STS Canada

Established as an IT provider of TCP/IP, VoIP and network security solutions since 1998, STS is a Canadian distributor for specialised, high-level and value-added products. Well-known on the market place for its expertise and its high-qualified team, STS works closely with its technology partners to offer the best solutions on the market to its customers and resellers, helping them to keep up with this fast evolving industry.

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General office

STS
303-150 Rene-Levesque Est
Quebec
Quebec ,G1R2B2
Canada

Phone: +1 418-521-2347
Site: http://www.sts.ca

Internet VoIP and Video Conferencing Service Provider

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
H.323 Softswitch & CPE
H.323 VoIP Gateway
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration

Cisco Systems

Custom Open Source Billing Solution

i MobileConnections Inc.,

Mobitus

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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