Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Citel : The VoIP Migration Company
Citel’s Portico TVA enables enterprises to connect existing voice infrastructure to a new VoIP platform, saving up to 70% over other VoIP migration alternatives.Citel’s products help eliminate common objections.
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