The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
vIopcom is an International telecommunications company with network assets located throughout the world. Assets consist of vIopcom''s privately owned datacenters and Tier-1 access points where vIopcom peers with its providers and partners.