Speed Dial Saudi Arabia
General office
Speed Dial
House #13, Khazzan, Riyadh
Riyadh
Saudi Arabia ,113302
Saudi Arabia
Phone: +966 500 134 961
Contact Person
Waliul Alam / Owner
Phone: +966 140 66347
Phone: +966 500 134 961
Speed Dial
House #13, Khazzan, Riyadh
Riyadh
Saudi Arabia ,113302
Saudi Arabia
Phone: +966 500 134 961
Contact Person
Waliul Alam / Owner
Phone: +966 140 66347
Phone: +966 500 134 961
- Internet Telephony Service Provider
- Termination
- Quintum
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
TERRATEL TECHNOLOGY s.r.o.
TERRATEL is a company providing services of designing embedded electronic and computing systems and telecommunication equipment: a full range of customized electronic design services of any complexity.
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