Sopec AG Liechtenstein
Sopec Webtel
Sopec Webtel
General office
Sopec AG
P.O.B. 304
Ruggell
,9491
Liechtenstein
Phone: +41-793 276 032
Site: http://www.sopec.net
Contact Person
Gernot Laengle / Managing Director
Phone: +41-793 276 032
Sopec AG
P.O.B. 304
Ruggell
,9491
Liechtenstein
Phone: +41-793 276 032
Site: http://www.sopec.net
Contact Person
Gernot Laengle / Managing Director
Phone: +41-793 276 032
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- IP devices
- Phone To PC
- VocalTec
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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The Ravesh Networking philosophy is based upon outstanding technical excellence and first class customer service - rarely encountered with traditional broad-line distributors. Combining all these factors, with an impressive best of breed portfolio, Ravesh
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