SonoVoIP Canada
General office
SonoVoIP
700 De Gaspe, suite 1504
Verdun
Quebec ,H3E1H2
Canada
Phone: 18884091628
Site: http://www.sonovoip.com
Contact Person
James Dez / Manager
Phone: 15144488968
SonoVoIP
700 De Gaspe, suite 1504
Verdun
Quebec ,H3E1H2
Canada
Phone: 18884091628
Site: http://www.sonovoip.com
Contact Person
James Dez / Manager
Phone: 15144488968
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- SIP VoIP Gateway
- Termination
- 2N
- Antek
- Audiocodes
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Cisco Systems
- Clarent
- CPM
- D-TAC
- Dialogic Based
- DSG
- Huawei VoIP Products
- Lucent
- Mera
- Micronet
- Mosa
- NACT
- net.com
- Netvox
- Nicstel
- Nuera
- QiiQ
- Quintum
- Senao
- Sonus Network
- Telica
- UOL
- Vegastream
- vFone
- VocalTec
- Welltech
- Yoda
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Kernel Network LLC
Kernel Network was founded in 2001. Today Kernel Network is a universal operator providing SIP-telephony services in the corporate and consumer markets. The group of companies Kernel Network provides since 2002 the services of international telecommunicat
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