Somali Voip Somalia
Somali Voip is Voice Over IP Developer Company in Africa Trading as Africa Voip. We are group of VOIP Technicians based in Africa, Asia, Australia, Europe and USA.
More detail please contact our director or visit our website at http://www.africavoip.co
General office
Somali Voip
Bakaaro Market
Mogadishu
Banaadir
Somalia
Phone: +44207 193 6515
Phone: +252 6155 9080
Site: http://www.voip.so
Contact Person
A Hirad / CEO & Director
Phone: +44207 193 6515
Phone: +252 6155 9080
Somali Voip
Bakaaro Market
Mogadishu
Banaadir
Somalia
Phone: +44207 193 6515
Phone: +252 6155 9080
Site: http://www.voip.so
Contact Person
A Hirad / CEO & Director
Phone: +44207 193 6515
Phone: +252 6155 9080
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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