Solution4VoIP United States
General office
Solution4VoIP
carabian gate columbus ohio,usa
columbus
usa ,43213
United States
Phone: 9203022311835
Phone: 9203022311835
Site: http://www.solution4voip.com
Contact Person
solution4voip solution4voip / solution4voip
Phone: 1456243211
Solution4VoIP
carabian gate columbus ohio,usa
columbus
usa ,43213
United States
Phone: 9203022311835
Phone: 9203022311835
Site: http://www.solution4voip.com
Contact Person
solution4voip solution4voip / solution4voip
Phone: 1456243211
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Foneca
FONECA is a service integrator and a distributor of telecommunication services. We focus on serving end users by offering a comprehensive solution for high-quality up-to-date telecom services at favorable rates. In order to keep up with the current teleco
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