softvoip solution pvt ltd India

a-z termination provider very good clarity
accepting all model version
all pc and laptop support

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General office

softvoip solution pvt ltd
pattukkottai,
thanjavur
tamilnadu
India

Site: http://www.softvoip.in

A-Z Termination

Agent Dashboard License

Not data

Shell Business Group

Fidem Technologies

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Baway ARG

BA WAY es una empresa, de capitales nacionales orientada a brindar a todo tipo de usuario - Corporativo o Residencial - la posibilidad de comunicarse mediante distintos servicios generando una reducci