snom technology AG Germany

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General office

snom technology AG
Charlottenstr. 68-71
Berlin
,10117
Germany

Phone: 493039833101
Site: http://www.snom.com

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MailXXL.COM

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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TLSolutions is a business-to-business VOIP services company dedicated to the small-to-medium sized business marketplace. TL Solutions is the leading provider of on-demand IVR solutions, which enable organizations to quickly deploy powerful telephony appli

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