smrt solution India
General office
smrt solution
405 gmti nagar
lucknow
u.p ,226001
India
Phone: 9935463315
Phone: 9935463315
Site: http://www.stelesystems.com
Contact Person
Gopal Gupta / Technical Head
Phone: 9935463315
Phone: 9935463315
smrt solution
405 gmti nagar
lucknow
u.p ,226001
India
Phone: 9935463315
Phone: 9935463315
Site: http://www.stelesystems.com
Contact Person
Gopal Gupta / Technical Head
Phone: 9935463315
Phone: 9935463315
- Hardware
- Call Routing VoIP Solutions
- Audiocodes
- InfoLink
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Nuvio Corporation
Nuvio is the smart choice for internet service providers who wish to offer VoIP services. Nuvio has spent the time and resources building out a nationwide VoIP network so you don`t have to.
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