Smartcalls Kenya

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General office

Smartcalls
P.O. Box 42222
mombasa
coast ,80100
Kenya

Phone: 254722419992
Phone: 254412318400
Site: http://www.smartcalls.net

Contact Person

Shuaib Hajji / Director
Phone: 254722419992

VoIP Billing Software Provider

Termination

QiiQ

another

Wi Fi COMMUNICATIONS LTD

bankai kenya

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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