The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Grupo Mundial de Telecomunicaciones
GMT es un operador de telefonia fija y movil virtual, con licencia para operar, tenemos rutas directas a europa y los principales paises de latino/america, estamos interesados en negocios bilaterales, con carriers de todo el mundo.
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