SM IT MARKETING SERVICES SDN BHD Malaysia
General office
SM IT MARKETING SERVICES SDN BHD
42-1I JALAN ALOR BUKIT BINTANG KUALA LUMPUR
KUALA LUMPUR
MALAYSIA ,50200
Malaysia
Phone: +60321414251
Phone: +60163940997
SM IT MARKETING SERVICES SDN BHD
42-1I JALAN ALOR BUKIT BINTANG KUALA LUMPUR
KUALA LUMPUR
MALAYSIA ,50200
Malaysia
Phone: +60321414251
Phone: +60163940997
- A-Z Termination
- Call Center services
- 3CX Phone System
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VoIPTREX LLC
Established with a combined 20 years in the telecommunications industry, VoIPTREX was founded to bring forth advanced carrier class VoIP communications services. Our carrier class servicde allows us to provide services across broadband infrastructures inc
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