The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
VirPhone Inc
VirPhone is a voice carrier network, providing a complete portfolio of services and solutions. We are proud of our quality of service to clients and resellers. Helping our reseller do what they do best, and letting us deal with the rest.
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