SkyCell Bangladesh

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General office

SkyCell
54 New Eskaton Road
Dhaka
,1000
Bangladesh

Phone: +880-18-283-854

Contact Person

Mahbubul Alam / CEO
Phone: +880-18-283-854

Internet Telephony Service Provider

Gatekeepering
Termination

Dialogic Based

GSM-Central

Xways Soft Pvt Ltd.

Dipus Telecom

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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