Sistemas & Enlaces VoIP Argentina

Sistemas & Enlaces VoIP es una Empresa Argentina, que brinda Servicios Nacionales e Internacionales de Comunicaciones por Internet (VoIP).

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General office

Sistemas & Enlaces VoIP
Av. M?ximo Paz N? 21
Lan?s
Buenos Aires ,1824
Argentina

Phone: 54 (011) 52391423
Phone: 54 (011) 52391423
Site: http://www.sistemasyenlaces.com.ar/

Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
Voip consulting
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
Data Conferencing
Fax To Fax
Installation and Support Services
IP devices
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing
Web Call
Web To Phone

Cisco Systems

Absolute

voipphone

IPlusTel Argentina

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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