Sisnet Spectrum Networks SB Malaysia

Pure VoiP Call Center Solution

We are distributor and installer of Pure VoiP Call Center Solution provider. CRM with Call Management Technologies. Virtual pbx and SIP trunking providers.

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General office

Sisnet Spectrum Networks SB
B-5-8, Plaza Momt Kiara, Mont Kiara
Kuala Lumpur
Wilayah Persekutuan ,50480
Malaysia

Phone: 03-27883558
Site: http://www.sisnet.com.my/
  • call centers
  • Sip Trunking
  • SIP softphones
  • Billing system of own development

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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