Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Our telephone systems embrace the latest feature-rich power of internet telephony voice-over-IP technology with the carrier-grade resilience that our customers demand, allowing cheaper calls to most international destinations.