Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Voxion
VOXION is an Open Technology and Next Generation Internet Telephony provider, introducing Internet Voice Communication, Network Architecture and Business solutions using open technologies to individuals and enterprises. Voxion focuses on providing its cli
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