SintelFone Inc. United States
General office
SintelFone Inc.
16950 North Bay Road Suite 2217
Sunny Isles
Florida ,33160
United States
Phone: +1-305-948-5576
Phone: +1-786-200-3557
Contact Person
Liliana Dascalescu / CEO
Phone: +1-305-948-5576
Phone: +1-786-390-3438
SintelFone Inc.
16950 North Bay Road Suite 2217
Sunny Isles
Florida ,33160
United States
Phone: +1-305-948-5576
Phone: +1-786-200-3557
Contact Person
Liliana Dascalescu / CEO
Phone: +1-305-948-5576
Phone: +1-786-390-3438
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
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- Billing Software
- Call Relay VoIP Solutions
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- Gatekeepering
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- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
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- Voice and Video Conferencing
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- Cisco Systems
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- Sonus Network
- Vegastream
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- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
HostSoftswitch.com
Our header office is located in East coast of Canada; our hosted softswitch facilities are located in Texas, USA
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