Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Nuvio is the smart choice for internet service providers who wish to offer VoIP services. Nuvio has spent the time and resources building out a nationwide VoIP network so you don`t have to.