Silyus GmbH Switzerland

Your rate:
Rating: 0/0.00/5

General office

Silyus GmbH
Münchensteinerstr. 270
Basel
Basel City ,4053
Switzerland

Phone: +41613319900
Site: http://www.silyus.com
  • Wholesale VoIP Carrier
  • Billing Software
Not data
  • Billing system of own development

Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI
Sri Lanka WLS Group

Founded in 2003, W.L.S Group is a consulting company based in Toronto, Canada. W.L.S Group of companies consist of IT Consulting, Event Management Services, Sound & Lighting Consulting & Installations for the entertainment industry. Two Offshore programmi

Read more