Sigis Latvia
General office
Sigis
Akademijas Laukums 1-1114
Riga
,LV-1027
Latvia
Phone: +371 9 85 44 64
Phone: +371 7 792 044
Contact Person
Stanislav Grishin / Tech. director
Phone: +371 7 792 044
Phone: +371 9 85 44 64
Sigis
Akademijas Laukums 1-1114
Riga
,LV-1027
Latvia
Phone: +371 9 85 44 64
Phone: +371 7 792 044
Contact Person
Stanislav Grishin / Tech. director
Phone: +371 7 792 044
Phone: +371 9 85 44 64
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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