Sidecoms Argentina

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General office

Sidecoms
Palpa 2987
Buenos Aires
Buenos Aires ,1426
Argentina

Phone: +54 (011) 5278-200
Site: http://www.sidecoms.com

Contact Person

Gonzalo Gorbalan / Leader
Phone: +54 (011) 5278-200
Phone: +54 02477 156600

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Not data

SOHO Comunicaciones

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Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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