Shree Tele Network Pvt.Ltd. India
General office
Shree Tele Network Pvt.Ltd.
Paldi
Ahmedabad
Gujarat ,380007
India
Phone: +91 989 801 0655
Phone: +91 989 800 8655
Site: http://www.shreetel.com
Contact Person
Akshay Shah / Managing Director
Phone: +91 989 801 0655
Phone: +91 989 800 8655
Shree Tele Network Pvt.Ltd.
Paldi
Ahmedabad
Gujarat ,380007
India
Phone: +91 989 801 0655
Phone: +91 989 800 8655
Site: http://www.shreetel.com
Contact Person
Akshay Shah / Managing Director
Phone: +91 989 801 0655
Phone: +91 989 800 8655
- International VoIP Wholesale Provider
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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