Shenzhen UCOM Networks Ltd. China

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General office

Shenzhen UCOM Networks Ltd.
Building 2, Room23A, Yangguanghaijing,Sci-tech industry District Shenzhen China
Shenzhen
Guangdong ,518057
China

Phone: 86-755-61302385
Phone: 86-755-61302384
Site: http://www.ucomnetworks.com

Contact Person

Simba Zhang / China
Phone: 86-755-61302384
Phone: 86-13480805608

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider

Gatekeepering
IP devices
Outsourced Billing
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination

Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways

Billing system of own development
Custom Open Source Billing Solution

Syscom Telecom

JR Information Technologies Co., Ltd.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Max VoIP Corp

Max VoIP Corp. provides a wide range of professional services to our clients working in telecommunications. Founded in 2009, Max VoIP Corp. offers direct routes carriers-termination voice traffic around the world