The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Inter2fone has it Headquarters in Miami, FL USA and has regional offices in Equator (Southamerica), and Switzerland (Europe). Was inittialy formed like a division of FIX GROUP to attend VoIP services for the Latinamerican Market.