SHENZHEN HYBERTONE TECHNOLOGY CO.,LTD China

Providing:
Telephone Terminals
Broadband Gateways
Relay Proxy
Routers
GSM VoIP Gateways
GSM VoIP
Radio over IP
RoIP

Shenzhen HyberTone Technology Co., Ltd. is a new high-tech enterprise, which integrates scientific research, developing, producing, and selling into an organic whole. Since it was esta blished, it has been engaged in the research, development and Production of the communication Products. It has owned abundant experience in the development, Production, and sale of software and hardware. The company relies mainly on the sale of solution schemes and regards the sale of its own Products as the complement. The key Products includes all kinds of broadband IP Telephone Terminal station, broadband IP telephone gateway, communication protocol stack, enterprise exchange server and charge system.

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General office

SHENZHEN HYBERTONE TECHNOLOGY CO.,LTD
Room 5B,Aozhihao Integrated Building,Xinzhou 4th Street,Futian District,
ShenZhen
GuangDong ,518048
China

Phone: +86-755-88290301
Site: http://www.hybertone.com

Contact Person

Suzy Su / Manager
Phone: +86-755-88290301

Hardware

Not data

Asterisk

Not data

GUANGZHOU YICAI SPECIAL PRINTING CO.,LTD

Newik.net

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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