Shell Business Group India

Wholesale and Retail Of Internet to Phone Call

Need Direct NEpal spice route....

Your rate:
Rating: 0/0.00/5

General office

Shell Business Group
Hydrebad
Hyderabad
Andra Pradesh ,0091
India

Site: https://www.shellbg.com
  • A-Z Termination
  • VoIP services
  • Quintum
  • Wholesale VoIP services

Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI
India Novanet Technologies Ltd.

A pioneer of VoIP solutions, Novanet has been involved with VoIP technology since the time of its early adoption. We process over 2,50,000 calls every day and offer world-class services to our clientele around the world. Our strategic interconnect with va

Read more