Plenty of business companies use free Asterisk software and place it on their server, thus creating a cut-rate IP-PBX. They use manuals provided on setting up the extensions, and occasionally there are lots of discrepancies. Finding out how to install a dial plan or call flow, the set of regulations detailing how the switch deals with inbound and outbound calls is very difficult.
IceHook provides modular, cloud based applications to telecom service providers that: manage rates, automate the offsite storage of CDR''s, and provide near real time routing analysis.