Serdem Technologies Iraq
Founded in 2005 in Sulaymaniyah [Slemani] , Kurdistan, KRG, Iraq, Serdem Technologies is an IT/ICT and Telecom company provides computer and IT solutions and has more than 5 years experience in the Communications and IT [ICT] business. The Company was fou
Serdem information technology is computer hardware, software and technology supplier provides complete IT and telecommunications solutions to design and build corporate network and IT infrastructure combined with Unified Communications technologies and IP phones. We offer office IT training and automation services any modern company or institution that needs to boost efficiency and enhance productivity and collaboration. We also provide consumables such as ink, toners, cartridges and other office supplies. The focus and our strength and expertise is in Voice over Internet Protocol [VoIP] and networking and data network technology infrastructure, IP PBXs telephone systems, Call Centers and other IP telephony services using 3CX , Cisco Call Manager and other technologies. Using world''s most famous brands such as Cisco, Linksys, Yealink, Grandstream, Polycom, 3CX, Fargo, Clipsal amongst others, we build reliable networks and unified communication system for businesses, non-profit organizations and government institutions. Serdem Technologies is partner/reseller of 3CX in Iraq, an award winning IP PBX for Windows.
In addition to services we provide, we have a showroom in Sulaymaniyah where we sell various IT and computer hardware products including desktop PCs, laptops, networking hardware, various capacities of APC UPS system, printers, scanners and multifunctionals in addition to many other products.
Following are some of the key areas of expertise of Serdem Technologies:
- Web development
- Software and database development
- VoIP products and services
- IP PBX
- Call centers, IVR systems and other voice applications
- Data networks infrastructure/networking technology.
- IT support and maintenance
- Security, access control and CCTV systems
Serdem Technologies
55, Hakkari 113, Bakhtiari
Sulaymaniyah
Kurdistan ,1211
Iraq
Phone: +964 53 3193488
Site: http://www.serdemnet.com
Contact Person
Herish Baban / Director
Phone: +964 53 3193488
Phone: +9647701987781
- did numbers provider
- FREE Callshop Software
- Hardware
- Hosted PBX Service Provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Network Service Provider
- Voip consulting
- Wholesale VoIP Carrier
- 2N
- 3CX Phone System
- Asterisk
- Cisco Systems
- D-LINK
- grandstream
- Linksys
- Marketing Services
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voice System SRL
Voice System creates robust and flexible products and solutions for Voice over IP. Developing today`s leading VoIP technology, SIP, Voice System delivers solid platforms for ITSP to meet the needs for large customer populations and carrier grade infrastru
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