SCS Networks Inc. Canada

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General office

SCS Networks Inc.
700 Rue De Gaspe, Suite 1504
Montreal
Quebec ,H3E-1H2
Canada

Phone: 18884091628
Site: http://www.scsnetworks.com

Voip Termination ISP

Termination

Cisco Systems

Oracle Based own system

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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