SCS Networks Inc. Canada

Your rate:
Rating: 0/0.00/5

General office

SCS Networks Inc.
700 Rue De Gaspe, Suite 1504
Montreal
Quebec ,H3E-1H2
Canada

Phone: 18884091628
Site: http://www.scsnetworks.com
  • Voip Termination ISP
  • Termination
  • Cisco Systems
  • Oracle Based own system

Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI
United States PingPong Telecom, Inc.

PingPong Telecom currently provides International and Domestic Termination for Wholesale and Retail Carriers, Call Shops, Call Centers, Corporations, Prepaid Cards, In-Country Partners, IP Phone Providers, and International Organizations.

Read more