Saturn Telekom Canada

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General office

Saturn Telekom
948 Powell Avenue
Winnipeg
Manitoba ,R3H0H4
Canada

Phone: 12042724214
Site: http://www.saturntelekom.com

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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EXANet Limited

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