RX Network Latvia

RX-VoIP NetworkTM has started offering its services on the market in the beginning of 2003. Even though RX-VoIP NetworkTM is a young company, our specialists have been working in the VoIP industry from its birth and by now have accumulated vast experience. The quality of the internet connection is continually improving, which makes the services of RX-VoIP NetworkTM accessible to a constantly growing number of clients who do not want to overpay for making international calls. We offer to join the VoIP network today and to start taking full advantage of the VoIP telephony.

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General office

RX Network
Valdemara 149
Riga
,LV-1021
Latvia

Phone: +371 7377339
Site: http://www.rx.lv

Contact Person

Dmitry Petrochenko / Director
Phone: +371 7377339
Phone: +371 9234002

Internet Telephony Service Provider
Voip Termination ISP
Voip consulting

Phone To Phone
Phone To PC
Web Call
Gatekeepering
PC to Phone
IP devices
Web To Phone
Termination
System Integration
H.323 Softswitch & CPE

Cisco Systems

Tario billing
Tario.net
another
Tario
Forte-IT
IP Phone
Billing system of own development

D COM

Telekom Baltija

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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