Ruth Boaz Safe Hands Australia
General office
Ruth Boaz Safe Hands
Sydney
Sydney
NSW ,2000
Australia
Phone: 61433840770
Site: http://www.ruthboazsafehands.com
Contact Person
Ruth Boaz / Proprietor
Phone: 61433840770
Phone: 61433840770
Ruth Boaz Safe Hands
Sydney
Sydney
NSW ,2000
Australia
Phone: 61433840770
Site: http://www.ruthboazsafehands.com
Contact Person
Ruth Boaz / Proprietor
Phone: 61433840770
Phone: 61433840770
- International VoIP Wholesale Provider
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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