Rudra Global Inc United States
Largest agreegator of India traffic from all our the world. Have interconnected with all telco’s in India, Pakistan, BD and in many more countries.
General office
Rudra Global Inc
224, E. Olive Ave, Suite 206,
Burbank
CA ,91502
United States
Phone: +91 8905673490
Site: http://www.rudraglobal.net
Contact Person
Rakesh Pillai / International Manager - Carrier Relation
Phone: +91 8905673490
Rudra Global Inc
224, E. Olive Ave, Suite 206,
Burbank
CA ,91502
United States
Phone: +91 8905673490
Site: http://www.rudraglobal.net
Contact Person
Rakesh Pillai / International Manager - Carrier Relation
Phone: +91 8905673490
- A-Z Termination
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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