rr telecom Macedonia
rr telecom
venec 2
debar
macedonia ,1250
Macedonia
Phone: 38970325256
Phone: 38946833700
Contact Person
ramiz batku / menaxher
Phone: 38946833700
Phone: 38970325256
venec 2
debar
macedonia ,1250
Macedonia
Phone: 38970325256
Phone: 38946833700
Contact Person
ramiz batku / menaxher
Phone: 38946833700
Phone: 38970325256
- Internet Telephony Service Provider
- IP devices
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Telco Solutions Billing System
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voipms
Who we are
The core team of VoIP.ms is composed of 4 Canadians and 1 American who have been working in the industry since the early days of internet. Some started as support tech for ISP call centers while in school, in the early days when dialup
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