ROYAL TELECOM PVT. LTD. Bangladesh

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General office

ROYAL TELECOM PVT. LTD.
DHAKA
DHAKA
,1203
Bangladesh

Phone: +8801911590982
Site: http://WWW.ROYALTEL.COM

Contact Person

MD HASAN / TECHNICAL SUPPORTER
Phone: +8801911590982
Phone: +8801911590982

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DIGITALxCHANGE

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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DigiLinea

DigiLinea is focused uniquely on the US Hispanic and Latin American markets and is vertically integrated into many countries in Latin America as DigiLinea owns local telecom licenses. This vertical integration allows DigiLinea to provide local Latin Ameri