RoxData Bangladesh
General office
RoxData
Road 7/a House 21 Gulshan
Dhaka
Bangladesh
Phone: +44 7958 616 395
Site: http://www.roxdata.com
Contact Person
Siarul Islam / CEO
Phone: +44 7958 616 395
RoxData
Road 7/a House 21 Gulshan
Dhaka
Bangladesh
Phone: +44 7958 616 395
Site: http://www.roxdata.com
Contact Person
Siarul Islam / CEO
Phone: +44 7958 616 395
- Internet Telephony Service Provider
- Phone To Phone
- Trabas
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
EWC
It is our mission to:
* enable Small and Medium sized businesses worldwide to communicate in a cost effective manner using VoIP and related technologies;
* remove the mystery of VoIP for our customers enabling them to implement VoIP solutions
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