Roitel LLC United States
Roitel LLC delivers Voip services at affordable price. We specialize in delivering telecommunication services using next generation technologies. Our state of the art network is capable to accept and route customer calls from all over the world. Based on
Roitel LLC delivers Voip services at affordable price. We specialize in delivering telecommunication services using next generation technologies. Our state of the art network is capable to accept and route customer calls from all over the world. Based on telecommunication industry standards like H.323, SIP, we have designed our network to be both secure and reliable. We thrive on meeting the requirements of customers with high-volume, high-demand VOIP networks, striving to ensure our customers are not only "satisfied" but so pleased with our products and support that they enthusiastically recommend us to associates throughout the industry. Whether your network is wholesale or retail, we can help you provide the best VoIP services possible.
Roitel LLC
5951 NE Tunbridge St
Hillsboro
Oregon ,97124
United States
Phone: (503)334-0522
Site: http://www.roitel.com
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- PC to Phone
- SIP VoIP Gateway
- Termination
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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