RocTel International Ireland
RocTel International was established in 2002, a wholly owned Irish company with the vision of becoming the best in class service provider to business customers in the Irish and UK marketplace.
RocTel provide a range of high-quality, low-cost telecommunications services to our customers across all industries. Our suite of telecommunications services include Voice, Broadband, IP Networks and Unified Communications Systems.
RocTel’s service ethos is based on integrity, excellent service, excellent pricing, delivered by world class infrastructure, all of which is underpinned by our people, who will put you, the customer, first.
Call RocTel today and allow us to service your telecommunications requirements that will help your business grow.
RocTel International
209 The Capel Buildings
Capel Street, Mary''s Abbey
Dublin 7 ,-
Ireland
Phone: 1850 222 444
Phone: +353 1 8044412
Site: http://www.roctel.net
Contact Person
Cormac Reid / CEO
Phone: 8044412
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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