Rivatel United States
General office
Rivatel
6322 N. MacArthur Blvd
Irving
Texas ,75039
United States
Phone: +1 972-869-9609
Site: http://www.rivatel.com
Contact Person
Hasan Mahmood / CEO
Phone: +1 972-869-9609
Phone: +1 512-585-1172
Rivatel
6322 N. MacArthur Blvd
Irving
Texas ,75039
United States
Phone: +1 972-869-9609
Site: http://www.rivatel.com
Contact Person
Hasan Mahmood / CEO
Phone: +1 972-869-9609
Phone: +1 512-585-1172
- International VoIP Wholesale Provider
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Voiplus
Voiplus South Africa is based in Johannesburg and uses the very latest VoIP (Voice over Internet Protocol) technology to create consumer products offering high quality, reliable international voice calls from South Africa to anywhere in the world at extre
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