Red2Call United States
General office
Red2Call
1900 N.W. 97th Avenue, Suite # 723-967
Miami
Florida ,33172
United States
Phone: +1-360-515-4112
Site: http://www.red2call.com
Contact Person
Sebastian Vacaflor / Ventas
Phone: +1-360-515-4112
Red2Call
1900 N.W. 97th Avenue, Suite # 723-967
Miami
Florida ,33172
United States
Phone: +1-360-515-4112
Site: http://www.red2call.com
Contact Person
Sebastian Vacaflor / Ventas
Phone: +1-360-515-4112
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip Termination ISP
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Cisco Systems
- CPM
- Quintum
- another
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
EcommergoTel
We offer International Voice Termination Services through our Points of Presence in Europe and North America. We are directly interconnected with all the major voice and data carriers worldwide including North America and Europe for Tier-1 VoIP terminatio
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